Privacy Policy and Terms & Conditions

Privacy Policy
Effective Date: 24/05/2025

UBX Cargo Solutions ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our website and freight forwarding, courier, and logistics services.

1. Information We Collect
Personal Data : Name, contact details, company info, and user identifiers during inquiries or service use.
Shipment Data : Origin, destination, cargo specifications, and related booking information.
Technical Data : IP address, device, and browser data through cookies and analytics.
Communication Data : Emails and interactions with our support team.

2. How We Use Your Information
To operate and improve our logistics and courier services.
To manage bookings, invoices, and payments.
To communicate updates, service notices, and optional marketing material.
To maintain website security and user experience.
To comply with legal obligations.

3. Data Sharing
We do not sell or rent your data. We may share it with:
Logistics Partners : Such as carriers, hauliers, and customs brokers.
Legal Entities : When required by applicable law.
In Business Transactions : In case of a merger or asset transfer.

4. Data Security
We use administrative and technical safeguards to prevent unauthorized access or misuse of data.

5. Your Rights
Depending on jurisdiction, you may be entitled to:
Access, correct, or delete your personal data.
Object to processing or opt out of marketing.
Request data portability.

6. Cookies
We use cookies for analytics and performance. Browser settings allow control of cookie preferences.

7. Updates to This Policy
We may revise this policy from time to time. Check this page for the latest version.
For privacy inquiries, contact: info@ubxcs.com

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Terms of Service
Effective Date: 24/05/2025
These Terms govern the use of UBX Cargo Solutions’ website and services. By using our platform, you agree to these terms.

1. Scope of Services
We provide freight forwarding, courier, customs clearance, and related logistics services. Users must submit accurate shipment data. Unauthorized use is prohibited.

2. Bookings & Payment
Quotes are subject to confirmation. Payment terms must be met; late payments may result in service suspension.

3. Liability Limitations
We act as a logistics coordinator, not a carrier. Liability is limited as per governing law and contract terms. Carrier delays or losses are handled via separate claims or insurance.

4. User Responsibilities
Ensure goods comply with applicable customs and transport regulations. Submit accurate documentation. Do not use our services for restricted or illegal goods.

5. Termination of Service
We reserve the right to suspend or terminate services for any violations of these terms.

6. Dispute Resolution
Disputes are governed by UK law and subject to UK jurisdiction.
For any service-related queries, contact: info@ubxcs.com

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Terms & Conditions
Effective Date: 24/05/2025
These Terms & Conditions apply to all customers of UBX Cargo Solutions.

1. Definitions
“UBX Cargo Solutions” refers to our logistics and freight forwarding company.
“Customer” refers to the party booking services.
“Carrier” refers to the third-party logistics providers.

2. Scope
UBX arranges transport and customs services but does not operate its own transport fleet. Transit times are estimates and depend on carrier and customs processing.

3. Liability and Insurance
We are not liable for shipment damage or loss unless otherwise agreed. Customers are advised to insure high-value or sensitive shipments.

4. Cancellation Policy
Post-confirmation cancellations may be subject to fees. Refund terms are available upon request.

5. Compliance
Customers are responsible for complying with applicable regulations and providing correct documentation.

6. Governing Law
These T&Cs are governed by the laws of the United Kingdom.
For further assistance, contact: info@ubxcs.com